Curbside pickup software
Perfect your customers’ pickup experience
Frictionless commerce
Drive up. Hand off. Peace out.
Give the people what they want. Reduced wait times lead to more satisfied customers, faster throughput, increased loyalty, and more revenue. Streamline your pickup process for happier people all around.
On The Way Suite
Two Location-Aware Options
Advanced Technology
Mobile App Orders
The On The Way SDK is an enhanced version of Gimbal’s core SDK – the most widely-adopted enterprise location tool on the market.
No App, No Problem
Browser-Based Orders
The On The Way web app is an out-of-the-box solution that offers similar location-aware capabilities as the SDK but doesn’t require your own mobile app.
Custom Experiences
Create unique customer journeys for curbside or in-store pickup scenarios through any channel.
“Blue Bar” Mode
Access background location detection for users for enhanced functionality
Mobile App Only
Better suited for brands that are focused on an app-first or app-only experience for pickup. Optimized for battery efficiency.
Fast Setup
Integrate in minutes, not months. Production-ready through a single server-side API call.
Simple Customization
Easily customize branding, colors, calls-to-action, and text without development work.
Web, Mobile, or Both
Use as a custom, standalone site hosted by Gimbal, or as a web view within your native mobile application.
ETA made easy
Perfectly timed orders
Real-time alerts notify staff when orders are made, how far away customers are, and where they’ve parked once on site.
No touch? No problem.
Convenience and safety are no longer nice-to-haves.
They’re table stakes in today’s environment.
Our real-time arrival API lets employees know when a customer is on site. No phone calls, no text messages, no getting out of the car – just immediate order delivery.
Micro arrival detection
When precision counts
Better data means better service. Improved geofences together with beacons offer unparalleled accuracy other providers can’t offer.
Full stack omnichannel solutions
Everything you need to succeed
Order Mode
Queue it up
Get real-time order and location data to your back-of-house systems for seamless operations.
Arrival Mode
Know where and when
Notify employees in near-realtime when customers are on their way, down the road, or in parking spot B7.
Connect online shopping with offline fulfillment
Put the power of location to work
Learn how location intelligence can improve your clicks-to-bricks strategy